Account
Pricing
What is counted, when you are charged, and where to see it.
What you are charged for
Three meters run for the billing period: events, finished investigations, and pull requests. History is not a meter. It is how many days of events the plan keeps. A project, a member, and a connected repository are limits on the plan, not line items.
Pro is $39 per month. Team is $149 per month. Enterprise is custom. A 3-day trial on Pro and Team asks for a card so the plan continues without a gap. You are not charged until the trial ends.
How the bill works
Each plan includes a number of events, a number of investigations, and a number of pull requests for the period. Project, Usage shows used against included, and the date the period resets.
On Pro and Team, extra events are billed as you use them, and you get an email before that starts. Investigations and pull requests stop at the included number. There is no charge past that number for either. A run that fails before it finishes does not count as an investigation. A pull request counts when the fix run starts, including a run that does not open one. An install pull request does not count toward that number.
A failed payment or a canceled subscription pauses recording. Events already stored stay readable. Canceling at the end of the period keeps the paid plan until that date.
Change or cancel
Change plan from Account, in the profile menu. The change is prorated for the rest of the period. Manage payment and invoices opens the billing portal. Usage for the current project is on Project, Usage.
The plans
These are the live limits. The pricing page is the same numbers, with the button to start a plan.
Pro
Most teams$39per month
For a product with real users.
- 1 million events per month
- 30 days of history
- 100 investigations per month
- 5 pull requests per month
- 1 connected repository, 3 members
- Extra events billed as you use them
Team
$149per month
For teams shipping every week.
- 10 million events per month
- 90 days of history
- 1,000 investigations per month
- 20 pull requests per month
- Unlimited repositories, 10 members
- Alerts on new and spiking issues
Enterprise
Custom
For companies that need SSO, compliance, or their own infrastructure.
- SSO and SAML
- Audit log
- Dedicated region or supported self-host
- SLA and named support