The product
Search
How to find a person, a visit, and the log of what they hit.
Search by person
Open People. The box searches the id and the email you passed to identify(). Partial matches work. A blank box lists people already seen.
If the list is empty and events are arriving, identify() or forPerson() has not been called. Those events are still on Overview, under recent sessions, without a name. That includes a cron or queue that did not name a person.
- 01
Open People
Search for the id or a part of the email.
- 02
Open the person
The page is their journey: every session, newest first, with the event count, release, and environment.
- 03
Open a session
The timeline is the log of that visit. Run investigation is on the same page.
Search errors
Issues is the list of errors grouped by cause, newest activity first. Filter by All, Open, Regressed, Resolved, or Ignored. Each row shows the route, how many people were affected, how many events, and when it was last seen.
Open an issue for a sample event, the people who hit it, and Run investigation. Mark resolved, reopen, or ignore from that page. Resolved means you consider it fixed. Ignored hides it from the open list. Regressed means it came back after it was resolved.
The last 24 hours
Overview does not take a search query. It is the recent picture: event count, sessions, people, open issues, and the latest sessions. Use it when you do not have an email yet and want to see what just arrived, including the first events from a new install.